Selected Work

A selection of digital products I’ve shaped — refining systems, and crafting thoughtful user experiences from concept to launch.

Digitizing the Veteran Journey: Connecting the Dots

Transforming a complex, phone-based claim process into a clear, task-driven digital experience.

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Digitizing the Veteran Journey: Connecting the Dots

Transforming a complex, phone-based claim process into a clear, task-driven digital experience.

See the project

Designing for Service: A Mobile-First Veteran Benefits Calculator

Simplifying the path to government benefits by bridging the gap between complex legal algorithms and human-centered design.

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Designing for Service: A Mobile-First Veteran Benefits Calculator

Simplifying the path to government benefits by bridging the gap between complex legal algorithms and human-centered design.

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From Excel Chaos to a Unified Retail Powerhouse

Orchestrating the end-to-end design and strategy of a responsive platform that unified fragmented legacy workflows into a high-velocity digital marketplace.

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From Excel Chaos to a Unified Retail Powerhouse

Orchestrating the end-to-end design and strategy of a responsive platform that unified fragmented legacy workflows into a high-velocity digital marketplace.

See the project